DBS

Just days after banking application DBS PayLah users faced delays in receiving their cashback for a SG$3 meal subsidy initiative, the service is down once ...

As part of the 5 Million Hawker Meals initiative, DBS PayLah users can expect to receive 100% cashback capped at SG$3 for the first 100,000 users who use DBS PayLah to scan and pay for their meals every Friday at any of the 11,600 SGQR-enabled hawker stalls island-wide, according to DBS. The outage comes just days after DBS Paylah saw some frustrated users emerge as customers faced delays when it came to receiving their cashback last week after a high volume of logins affected a SG$3 meal subsidy that was being offered by the bank under its 5 Million Hawker Meals initiative. He added that the key is for DBS to maintain constant and transparent updates on its service disruptions across all their social channels. It added that it would be extending banking services at its DBS/POSB branches and Treasures Centres today as a result of the outage. "However as this is only impacting a particular segment of their business, the overall impact to DBS standing is low with some social media users going on to comment that people should be prepared with alternative payment forms at all times. "Customers can continue to use their DBS/POSB cards for transactions," it stated before assuring customers that its systems remain secure and uncompromised.

Singapore's biggest bank DBS Group Holdings said on Wednesday that access to its digital services remains "intermittent" in the city-state as of late ...

(( "Please be assured that your deposits and monies are safe and secure," the lender, which is also Southeast Asia's biggest bank, said in a latest Facebook post. [[email protected]](mailto:[email protected]);))

THE outage of DBS digibank and PayLah services from mid-morning on Wednesday (Mar 29) was fixed as at 5.45 pm, the bank said in a statement at 7.30 pm.

DBS said customers' deposits and monies are 'safe and secure'.

When Mothership tried to log into the DBS PayLah! and DBS digibank apps on Wednesday morning. 29 to offer assistance to customers who are affected by the

The bank has "fallen short" of expectations, adds the Monetary Authority of Singapore.

Advertisement The day-long outage left customers of Singapore's biggest bank unable to log in to online banking platforms such as its PayLah!

It said the bank has fallen short of MAS' expectations to maintain the availability of systems at a high level. Read more at straitstimes.com.

He said: “We hold ourselves to higher standards, and it is our utmost priority to review the events of today. and DBS mTrading services, had returned to normal. [a similar incident in November 2021](https://www.straitstimes.com/business/banking/dbs-expects-to-fix-shortcomings-behind-november-outage-over-next-few-quarters-ceo) is unacceptable, said the Monetary Authority of Singapore (MAS).

DBS CEO Piyush Gupta said that it is the bank's "utmost priority" to review the incident and it deeply regrets the inconvenience caused.

mobile wallet, with reports of service outages beginning to surge at about 8.30am, the Downdetector website showed. [2021 incident](https://www.todayonline.com/singapore/dbs-digital-banking-outage-caused-access-control-service-issue-branch-hours-extended-2), which MAS deemed a "serious disruption", the authority had [imposed more capital requirements on DBS](https://www.todayonline.com/singapore/mas-orders-dbs-set-aside-extra-s930m-capital-after-widespread-digital-banking-outage-november-1812791), which had to apply a multiplier of 1.5 times to its risk-weighted assets for operational risk. [similar incident in November 2021](https://www.todayonline.com/singapore/dbs-digital-banking-services-back-normal-bank-says-disruptions-not-result-cyber-attack), the Monetary Authority of Singapore (MAS) said. SINGAPORE — The disruption of DBS bank’s digital services on Wednesday (March 29) is “unacceptable", coming a year after a SINGAPORE — The disruption of DBS bank’s digital services on Wednesday (March 29) is “unacceptable", coming a year after a similar incident in November 2021, the Monetary Authority of Singapore (MAS) said. - The disruption of DBS’ digital services due to an outage on March 29 is “unacceptable", the Monetary Authority of Singapore said

The Singapore financial regulator shared that DBS notified the agency early on Wednesday morning that its customers were experiencing difficulties logging on to ...

MAS said that DBS has fallen short of MAS’ expectations to maintain high system availability and ensure its IT systems are recovered expeditiously. In its statement on Wednesday, MAS said that it has been in close contact with DBS to expedite the recovery of its digital services and to ensure timely communications to customers on the disruption. mobile wallet, with reports of service outages beginning to surge at about 8.30 am, according to the website Downdetector.

DBS's digital banking and payment services were restored after an outage lasting about 10 hours, but the bank is now facing regulatory scrutiny.

In a statement late Wednesday, the MAS said the disruption of DBS’ digital services was “unacceptable” especially after a similar incident in November 2021. “DBS has fallen short of MAS’ expectations to maintain high system availability and ensure its IT systems are recovered expeditiously,” the authority said. Those issues stemmed from the bank’s access control servers. and DBS mTrading services have returned to normal” as of 5:45 p.m. “DBS/POSB digibank mobile and online, DBS PayLah! Under Monetary Authority of Singapore

Singapore, 29 March 2023... DBS notified MAS early this morning that its customers were experiencing difficulties in logging on to its digital banking ...

MAS has instructed DBS to conduct a thorough investigation to establish the root cause of the disruption and submit its investigation findings to MAS. We note the bank has since resumed normal digital banking services and is monitoring the situation. Singapore, 29 March 2023...DBS notified MAS early this morning that its customers were experiencing difficulties logging in to its digital banking services.

SINGAPORE — Digital services of Singapore's largest bank came back online on Wednesday evening (March 29) after an outage lasting most of the day.

Others also said that they did not receive one-time passwords. "Please restore it ASAP," Facebook user Karen Boo said. The bank said in an earlier update that access to digital services such as Vickers mTrading and PayLah! Advertisement mobile wallet, with reports of service outages beginning to surge at about 8.30am, the Downdetector website showed. This is so frustrating!"

SINGAPORE — With DBS bank's digital services down for the most part of Wednesday (March 29), Mr Mark Lai had to spend an extra two hours finding an ...

and mTrading — returning to normal, the bank said. Similarly, Ms Zai Mohd also wanted to make donations for Ramadan. mobile wallet since Wednesday morning, with reports of service outages beginning to surge at about 8.30am, the Downdetector website showed. He uses only DBS' services and could not pay using other e-payment modes. [DBS bank's digital services down](https://www.todayonline.com/singapore/dbs-digital-banking-services-including-paylah-restored-after-day-long-outage-2139856) for the most part of Wednesday (March 29), Mr Mark Lai had to spend an extra two hours finding an automated teller machine (ATM), queuing for it and going to a bank branch in order to repay his housing loan that was due the same day. SINGAPORE — With DBS bank's digital services down for the most part of Wednesday (March 29), Mr Mark Lai had to spend an extra two hours finding an automated teller machine (ATM), queuing for it and going to a bank branch in order to repay his housing loan that was due the same day.

DBS notified MAS early this morning that its customers were experiencing difficulties logging in to its digital banking services.

MAS has instructed DBS to conduct a thorough investigation to establish the root cause of the disruption and submit its investigation findings to MAS. DBS notified MAS early this morning that its customers were experiencing difficulties logging in to its digital banking services. DBS has fallen short of MAS’ expectations to maintain high system availability and ensure its IT systems are recovered expeditiously.

Singapore's financial regulator will take action against DBS Group Holdings Ltd. after a second digital banking outage in less than two years, ...

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