Auckland airport

Auckland Airport has been closed after torrential rain hit New Zealand's largest city, causing widespread flooding in many areas. The airport turned into a ...

We wish to apologize to anyone who was unable to access the support they needed. Most customers are able to self-serve via the Manage Booking tab on the Air New Zealand website. Air New Zealand has advised its passengers with non-urgent travel between now and Monday 30th January 2023 to make use of the flexibility policy. “International flights in and out of Auckland are more complex than domestic, with many parts of the aviation ecosystem needing to be ready as well. Passengers can also easily opt into credit via the Air New Zealand app or website in the Manage Booking tab, by selecting Request a Credit. Airlines and Auckland Airport are working with public and private organizations to support stranded passengers. Even though Auckland Airport had initially scheduled to open its international terminal at 5 pm on Saturday, no international passenger departures will take place until 5 am, Sunday 29 January. Following the closure of the airport, 12 international flights of Those who don’t have urgent travel are being encouraged to make full use of our flexibility policies.”Captain David Morgan, Air New Zealand’s Chief Operational Integrity and Safety Officer Customers needing to travel can rebook online or via the Air NZ app. Footage shared on social media showed the check-in area in the International Terminal knee-deep in flood water. A state of emergency was declared in Auckland after the torrential rain caused widespread flooding and evacuations, closing the city’s airports.