Jian Bo resumed operations on Friday and stallholders say there were fewer customers than usual.
... (But) if they hadn't been cleared, that would have affected my decision," said the 38-year-old. And for another regular, Lawrence Wong, staying loyal to Jian Bo was a no-brainer. "I don’t even notice (it was the stall that was affected) until now. And we are still under SFA, we need to work hand in hand. Similarly, another 20-year-old regular customer who did not want to be named said she often eats Jian Bo's chwee kueh as her mother usually purchases it. Notices have also been plastered on their stall to explain the incident. A few customers also said they were unaware of the news. "I think the damage is not small. Moreover, she pointed out that SFA has clarified the issue. Then in a subsequent Facebook post on Thursday, Jian Bo announced that its suspension had been revoked. "We don't usually count how many customers we have, but we've heard from our staff on the ground since we just resumed operations today. The suspensions began on Tuesday and were to last until further notice, SFA said on Wednesday.
The SFA will thus review their internal procedures to ensure better communication. How did this incident arise? Read on to find out. 9 kueh manufacturers ...
This had given the company “the wrong impression” that sorbic acid was allowed in the production of their kueh products. Two of these products, the nine-layer kueh and tapioca kueh, had levels of sorbic acid above 1,000ppm, SFA told CNA. They had said that sorbic acid is allowed in kueh products, up to the maximum permissible limits of 1,000ppm. That means Jian Bo is now free to resume the production, distribution and sale of the three products. SFA Miscommunication Gave Jian Bo Impression That Sorbic Acid Was Permitted In Kueh Products In a media release on 27 Jul, SFA announced the suspension of nine kueh manufacturers, saying they had detected high levels of benzoic acid/sorbic in their products.
It was among 9 kueh manufacturers who were suspended by SFA for having higher-than-permitted levels of sorbic or benzoic acid.
With National Day around the corner, it's also nice to know that a long-standing home-grown brand we all recognise has recovered so quickly from this." He explained that their business collaborations with major convenience stores and hotels had been jeopardised after the news of the suspension broke. Both chemicals are used in food preservation, and allowed in only the filling of kueh products, within permissible limits.
SINGAPORE — On a typical day, kueh maker Jian Bo Tiong Bahru Shui Kueh serves “a few thousand” customers across its more than 20 stores located around the ...
Under Singapore's food regulations, the use of these additives are banned in kueh products, except for its filling. It received a negative result on Wednesday. The firm, which both makes kueh products and operates retail outlets selling them, has built up a following over several decades. The firm, which both makes kueh products and operates retail outlets selling them, has built up a following over several decades. It added that it had even sent its products to a laboratory on Tuesday, after being notified of the supposed breach of regulations, to test for the presence of the additives. It was later found that this was not the case for Jian Bo — which is listed as Tiong Bahru Tian Bo Shui Kueh in government records — and the order was thus revoked on Thursday. This was from an SFA letter that the firm posted on social media.
Jian Bo Tiong Bahru Shui Kueh's operations were suspended for two days after an inspection found overly high levels of sorbic acid in its products.
Moving forward, SFA will review internal procedures to ensure that food safety requirements are communicated fully and accurately to food manufacturers." He shared that during a random inspection, SFA told Jian Bo it had detected sorbic acid in its products, which was not permitted. "We regret the miscommunication to [Jian Bo] that had given them the wrong impression that up to 1,000ppm of sorbic acid was permitted in the production of their kueh products. The agency had informed Jian Bo that sorbic acid is allowed in kueh products, up to the maximum permissible limits of 1,000ppm. But a day before sending Jian Bo the correction about the incorrect requirements of sorbic acid that were given, SFA conducted an inspection at the shop on Apr. 19, as part of its ongoing enforcement efforts. SFA said it had first given incorrect information to the kueh maker on Apr. 12 when Jian Bo had asked if they were allowed to use sorbic acid.
SINGAPORE — The Singapore Food Agency (SFA) said on Friday (July 29) that it regretted miscommunicating to kueh manufacturer Jian Bo Tiong Bahru Shui Kueh ...
As for the use of benzoic acid, he claimed that it was an ingredient his company has never used. The agency said that “notwithstanding the miscommunication” on the permitted use of sorbic acid in kueh products, two of the products, the nine layer kueh and tapioca kueh, were found to contain high levels of sorbic acid above the limit of 1,000 ppm. SINGAPORE — The Singapore Food Agency (SFA) said on Friday (July 29) that it regretted miscommunicating to kueh maker Jian Bo Tiong Bahru Shui Kueh the wrong information that sorbic acid was allowed in its kueh products up to a permissible limit. Jian Bo was then informed by SFA that sorbic acid is allowed in kueh products — up to the maximum permissible limits of 1,000 parts per million. SINGAPORE — The Singapore Food Agency (SFA) said on Friday (July 29) that it regretted miscommunicating to kueh manufacturer Jian Bo Tiong Bahru Shui Kueh the wrong information that sorbic acid was allowed in its kueh products, up to a permissible limit. - SFA had wrongly informed Jian Bo Tiong Bahru Shui Kueh that it was permitted to use sorbic acid in its kueh products, up to the maximum permissible limits of 1,000ppm
The Singapore Food Agency also said it will review its internal procedures after a miscommunication over the use of food additives in Jian Bo Tiong Bahru ...
“SFA has since revoked the suspension order. SFA said the results showed that Jian Bo's current production is free from sorbic acid. If used in filling, it must not exceed the maximum permissible limits of 1,000ppm.